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Terms and Conditions

TERMS AND CONDITIONS

These Terms and Conditions ("Terms") govern access to and use of the websites, applications, and services operated by Pahuma Group AS ("Company", "we", "our", or "us"), including the A V O platform and related digital services.

By accessing or using our services, you agree to comply with and be bound by these Terms.

  1. Company Information
    The services are operated by Pahuma Group AS, a company registered in Norway. Pahuma Group AS develops and operates digital platforms and services related to live event engagement, including the A V O platform.

  2. Description of Services
    A V O is a platform that enables fans attending sports, cultural, or entertainment events to access limited products, merchandise, digital collectibles, or promotional offers released during specific moments of an event.

Products available through the platform may include physical merchandise, digital items, or sponsor-supported offers. Access to certain features may require that users are physically present at an event venue.

  1. Purchases and Payments
    Purchases made through the platform are processed through secure third-party payment providers, including Stripe. By completing a transaction, the user confirms that the payment information provided is accurate and that the user is authorized to use the selected payment method.

All prices are displayed as stated at the time of purchase and may include applicable taxes where required by law.

  1. Digital Products
    Digital items, once delivered or unlocked within the platform, are generally non-refundable unless required by applicable law or explicitly stated otherwise.

  2. Physical Products
    Physical merchandise may be subject to standard delivery times and return policies. Customers may request returns or report issues within 14 days of delivery if items are unused and in original condition.

  3. User Responsibilities
    Users agree to use the services only for lawful purposes and in compliance with applicable laws. Users must not attempt to misuse, disrupt, or interfere with the operation or security of the platform.

  4. Intellectual Property
    All content, software, trademarks, and intellectual property associated with the platform and services remain the property of Pahuma Group AS or its licensors unless otherwise stated.

  5. Limitation of Liability
    To the maximum extent permitted by law, Pahuma Group AS shall not be liable for indirect, incidental, or consequential damages arising from the use

PRIVACY POLICY

This Privacy Policy explains how Pahuma Group AS ("Company", "we", "our", or "us") collects, uses, and protects personal information when you access our website, services, and digital platforms, including the A V O platform.

  1. Company Information
    Pahuma Group AS is a company registered in Norway and responsible for the processing of personal data described in this policy.

  2. Information We Collect
    We may collect the following types of information when you use our services:

• Contact information such as name and email address
• Account information when you register for services
• Transaction information related to purchases made through the platform
• Device and usage information such as IP address, browser type, and pages visited
• Event participation information where relevant to platform features

  1. How We Use Information
    We use collected information to:

• provide and operate our services
• process transactions and purchases
• communicate with users and provide support
• improve the functionality and security of the platform
• comply with legal and regulatory requirements

  1. Payment Processing
    Payments made through our platform are processed by secure third-party payment providers, including Stripe. Payment details are handled directly by these providers and are not stored by Pahuma Group AS.

  2. Data Sharing
    We do not sell personal data. We may share information with trusted service providers who assist in operating the platform, such as payment processors, hosting providers, and analytics services. These partners are required to handle data securely and in accordance with applicable laws.

  3. Data Security
    We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse.

  4. Data Retention
    Personal information is retained only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

  5. Your Rights
    Depending on applicable law, users may have the right to request access to, correction of, or deletion of personal data held by the Company. Users may also object to certain processing activities where permitted by law.

  6. Cookies and Analytics
    Our website may use cookies or similar technologies to improve user experience and understand how the platform is used.

  7. Updates to this Policy
    We may update this Privacy Policy from time to time. Updates will be posted on this page.

  8. Contact
    If you have questions regarding this Privacy Policy or how personal data is handled, please contact:

mtg@pahuma.no